Instream Ltd provides technical support only genuine products purchased from us or from our partners (you can find the list of partners on our website in the "Partners" section). For software products of Instream Ltd, free downloaded via the Internet or purchased in another way, technical support is not provided.
To activate technical support, after purchasing the product, you must contact our technical support center at the coordinates indicated on the documents you received with the product.
Technical support is provided in the following ways:
- Via e-mail: firstname.lastname@example.org
- By multi-channel phone: +7 (351) 200-20-32 ext. 103
Field work Field work is not included in the standard OS Lotos service plans, but can be implemented by agreement with the Customer. For advice on this issue, contact us in any way convenient for you.
The annual technical support for our Lotus operating system includes: